Measuring What Matters: Patient Experience and Complexity
Wed, 07 May
|Online via Microsoft Teams
This Grand Round explores validated patient experience tools and practical complexity scoring for safer Hospital in the Home care.
Time and location
07 May 2025, 12:30 pm – 1:30 pm AEST
Online via Microsoft Teams
About the event
This Grand Round brought together expert perspectives on two foundational elements of high-quality Hospital in the Home (HITH) practice: understanding the patient experience and accurately assessing clinical complexity.
A/Prof Penelope Bryant
Validation of Patient Experience Measures
A/Prof Bryant presented findings from her work developing and validating the Hospital in the Home Questionnaire (HHQ) – a purpose-built tool designed to capture the patient voice and evaluate experience in HITH programs. Her insights highlighted how structured feedback can inform service design, quality improvement, and patient-centred care.
Dr Sarah Jame
Complexity Scoring in HITH
Become a member of the HITH Society Australasia to watch this and other past Grand Round webinar videos, access past conference resources and stay connected with the latest innovations, research and multidisciplinary collaboration shaping the future of Hospital in the Home care across Australia, New Zealand, and Internationally.
